Pest control in Massachusetts tracks moisture and the age of the wood more than a single scary species. Carpenter ants move into sills that stay wet from a bad gutter or a grade that slopes in. Mice use stone foundations and unscreened dryer vents as a highway once the first cold nights arrive. Cluster flies collect in attic voids of older houses that look tight from the street. Say what you saw and where.
The southern and coastal parts of the state can support termites in a way the cold hill towns rarely do. Do not assume every pile of wings is the same insect. Powderpost beetles leave fine dust under old beams in barns and ells. Pavement ants show up in slabs and at kitchen thresholds. A correct name changes the work, so describe the insect, the dust, or the droppings instead of guessing a label from memory.
Rats are more a story of dense eastern cities and alley trash than of a wooded Berkshire lot, but a barn with feed will draw rodents anywhere. Squirrels in the soffit sound like a larger problem in the walls at dawn. Bats in a cape attic are a different exclusion job than a mouse in a drawer. Note rub marks, gnawed trim, and whether the activity is in the kitchen, the cellar, or the roof edge.
Spraying a sill without fixing the leak that softened it brings the ants back. Trapping mice without closing the gap at the bulkhead does the same. Ask what in the building is feeding the problem: standing water, a wood pile against clapboard, an open compost bin, or a void behind a tub. Kitchens above damp crawl spaces in shore cottages are a usual pair. Mention pets and children so the method fits the house.
Say the town, the kind of house, and the first date you noticed the activity. A spring swarm and a winter scratch in the attic are not the same call. Bring a description of the wings, the dust, or the droppings if you have them. Close the food and note the entry you can already see. Call the number on this page.