Roofing in Tennessee is snow and ice on the eastern ridges, wind and hail in the basin, and heat plus violent storms in the west. Metal on a mountain pitch is a different craft from a shingle ranch outside Nashville's hills or a heat-baked slope in the delta. Limbs come down under ice in the east and middle. In the west they come down in thunderstorms that also bruise granules. A single statewide shingle speech misses the fastener, the deck, and the reason the water got in. Say the force you saw.
From the yard, name missing pieces, a polished bruise, a boot split at the vent, flashing pulled from a chimney, and litter packed in a valley. On a steep eastern roof, add ice at the eaves if that is what stained the soffit. On a western roof, add tabs that curled from heat even before the last storm. If the attic is safe, say whether the wood looks tired. Stay on the ground when the pitch is wet, icy, or freshly lifted. A temporary cover is a pause. Photograph the pattern first.
The written scope should choose repair or full removal, name underlayment and flashing, and say who hauls the mess. Soft deck follows leaks that humidity never dries, fastest in the west and common everywhere. Ask what happens when the wood is bad, and who takes the permit. Venting under a snow-country eave and venting an attic that bakes in Memphis-level heat are both necessary and not identical details. Say which attic you have.
A tree still on the house, a wire in the limbs, or a sagging ceiling changes the order. Middle Tennessee wind can open a roof without a hurricane and without a mountain. West Tennessee storms can do it and then leave the shingles to cook. Eastern ice can open the eaves and spare the ridge. Those are different repairs. Low porch roofs fail at the wall on bungalows in every city. Say if the stain began there.
Give the town, say leak or replacement, and say ice, wind, hail, or heat. Roofing in Tennessee is a divided state. Call the number on this page.