Plumbing in Colorado Springs is freeze, wind-driven cold on exterior walls, and a mix of city pipe and edge-of-town wells. Nights drop harder than in the Denver basin, and a hose bib or a bath line on the wrong wall lets go after a mild afternoon. Hail and wind are not plumbing, until the roof dumps water because needles iced the gutter and the stain gets blamed on a pipe. Separate those. Decomposed granite does not heave laterals the way Denver clay does. Roots still find lines where trees and shrubs are old. Wells and septic fields on the north and the west change the diagnosis. Say if that is your lot.
Shut the main on a supply leak and say whether the valve works. Separate one slow drain from a stack of fixtures. A cable clears a clog and does not repair a broken pipe. Ask for a camera if the problem repeats. If water shows up only during a thaw under a valley packed with needles, say that first so the visit is not a useless search for a supply leak while the roof is the source. On a heater, say gas or electric. Ask for a shutoff, a pan, a discharge line, and haul-away. Ask whether the flue and combustion air make sense at this elevation.
Mention a frozen condensate line if the furnace is involved. Mention a well if the pressure is the complaint rather than a leak. A north-wall bib that has split before will split again until the exposure changes. Say so.
Granite yards drain until they do not, and a low spot at a footing still ices and leaks. Say if the water shows up only after the night drops, or only when needles have iced the gutter. One of those is a pipe. The other is the roof using the bath as a drain.
Do not leave a burst line through another windy night. Call the number on this page.