HVAC in Wichita has two enemies that do not take turns politely. Plains hail folds the fins on condensers that sit in open yards, and cottonwood fluff along the river packs whatever the hail did not close. Winter is long enough, and windy enough, that the furnace in the basement is not a spare appliance. It is the machine that decides whether the house is livable in a north wind. A call that only talks about July will be the wrong call in January.
Say which season failed. No heat, burnt smell, or gas odor: those lead, and the odor call happens from outside. For cooling, look at the outdoor unit before you invent a diagnosis. Fins flat after a storm. Coil face matted with seed and dirt. Unit silent, or running while the west rooms stay hot. Filters in this city load with fluff in the cottonwood weeks and with ordinary dust the rest of the year. Say when you last changed one.
Most of the mechanical equipment is in the basement next to the water heater, a floor drain, and a sump. Say if water has been near it. A soaked cabinet is not a filter story. Some newer houses put air handlers in attics or closets, and a clogged condensate line there stains a ceiling that gets blamed on the roof. Mention where the indoor unit actually sits. A far bedroom that never keeps up may be a duct that left its collar, not a reason to condemn the whole system.
Power blinks when the storms cross the plains. A condenser that quit that evening may be a small part. It may be finished. The timeline is the clue you have, so give it without adding a theory you want to be true. Do not open the cabinet and do not pull wires at the disconnect. If the flue or the combustion air on a basement furnace looks disturbed after a wind event, say that and leave it.
Wichita will hail the coil, stuff it with fluff, and then ask the furnace for a long winter. Call with the neighborhood and the season that quit. Know if the outdoor unit is running or the basement is silent. Call the number on this page.
