Windows in Wichita take plains hail and then a winter wind that has nothing to slow it down. On open lots the weather-side glass cracks and the screens look like they met a handful of gravel. On College Hill, Riverside, and Delano, older wood sash hides a different mix: soft stools under trees, drafts at meeting rails, and the occasional pane the storm still found between the branches. Fogged insulated units show up after the hot-cold swings that this city does without ceremony.
Separate the jobs in the first minute. Cracked glass after hail. A screen with holes and glass still whole. A wood frame a screwdriver would sink into. A sash that whistles in a north wind and leaks air more than water. A basement hopper sitting in a well full of cottonwood seed. Those are different calls. Count only the openings that misbehave, and say which rooms face the open side of the lot.
If you might claim the hail, photograph the crack and the screen before the glass goes in the bin. Stopping the rain is allowed. Erasing the pattern is not helpful. Say whether water crossed the sill into the wall, because a stone and a leak are twins that a policy will want told apart. Also say whether the unit still closes. Winter will find the one that does not, even if summer hail was the reason you called.
River trees complicate the story without replacing it. A limb can break one opening and hail can mark the rest of the same wall. Describe both if you have both. Bath windows on north walls in older houses are drafts and rot risks. Wide ranch glass on the fringe is an impact risk. You do not need a lecture on coatings. You need counts, materials, and the direction the bad wall faces.
Wichita will do stones in one month and a hard north wind in another. Walk the exposed elevation, then call with the inventory and the neighborhood. Call the number on this page.