Plumbing in Miami meets a high water table, salt air, and houses that are either slab-on-block or stacked in a tower. A supply leak under a slab can travel a long way before a warm tile gives it away. Cast iron in older houses scales and splits. In a tower, a failed tub shoe or a supply line becomes the ceiling of the unit below, which makes it a different kind of emergency than a leak in a yard. Start with supply, drain, backup, or water heater, and say which building you have.
Drains here misbehave when the ground is full. A hard rain or a tide that leans on the system can send a backup into a low bath even when the line was polite all month. That is not the same as a clog of hair in a trap, and a cable is not the same as a repair. Say whether every fixture gurgles or only one. Say whether you can shut the main. Fixture stops that spin without closing are a Miami classic in salty, humid closets, and they matter the day something lets go.
Water heaters often sit in garages or in tight closets where corrosion has been working on fittings. Say if the unit is leaking, rumbling, or out of hot water, and whether it is gas or electric, tank or tankless. A replacement should say whether the pan, the discharge line, the shutoff, and haul-away are included. Coastal air will keep chewing the new fittings if the space is open to the breeze. If you are on a well, which is less common here than city water, say that too.
Do not call rising water a plumbing problem when it came from the bay, a canal, or a street that flooded. A burst pipe is not flood. Wind that opened the roof and rained in is not a drain call. Your policy, deductible, and claim stay on their own page of the conversation. Describe the water you can see and where it seems to start. Call the number on this page.