HVAC in Orlando is the whole comfort system, because the inland heat does not let up and the rain puts the humidity right back. There is no sea breeze across the condenser and no real winter to rest it. Attics are severe. Ducts that leak up there pull hot, wet air into a system that then cannot dry the rooms. An oversized unit short-cycles, satisfies a thermostat, and leaves the house clammy. Start with no cool, weak cool, a frozen coil, or water from the air handler.
Condensate is a constant. Algae closes the line, the switch trips, and a pan in a closet or attic overflows into the ceiling. That visit is not a compressor replacement. Say whether the filter is packed, the return is weak, or the outdoor coil is matted. Subdivision condensers boxed by a screen and a hedge lose the airflow they need in this heat. Say what you have already looked at so the call does not start from a guess.
Replacement should be about this house. Ask whether indoor and outdoor equipment are matched and whether the ducts are being sealed or ignored. Copying the old size keeps the clammy-room problem in place. The west glass and the attic temperature are part of the load. A bigger cabinet is not a plan. If the system is newer and still failing, say that too, because a repeat failure may be airflow or drainage rather than a bad choice of metal.
Heating is a rare emergency here, a few sharp mornings aside. If the unit blows warm when it should cool, or will not start after a lightning-heavy afternoon, say so. Storm rain that wet the equipment from above is not flood water from the pond. Your policy, deductible, and claim stay separate from the service symptom. Describe the room and the attic if you have been in it. Call the number on this page.