Plumbing in Des Moines is basements, older stacks, and the habit of mistaking hail leaks for pipes. If the ceiling under a west slope is wet and every faucet runs, start with the roof. If a cabinet is wet and the ceiling is dry, start here. Sump pumps quit when the rain under the storm hits a clay lot. A full pit is an emergency of its own. Floor drains that return sewage are not a clogged lavatory.
Galvanized lines in bungalows crust and pinhole. A stuck valve forced shut makes that worse. Hose bibs split when a hose stays on through a freeze. The interior stop may be forgotten in a closet. Water heaters fail on a busy morning. Know gas or electric and whether a pan exists. Shut the supply if the tank is flooding the floor, and say that you did. A flue that looks disturbed is part of the call.
Clay laterals and roots show up as a tub that burps when the washer drains. Say where the cleanout is. That pattern is not hail. Ejector pits in low basements fail at the float. If the main shutoff spins without closing, say so, because the first step changes. Winter still freezes sill cocks even in a city famous for summer storms. Do not skip the freeze because the last disaster you remember was ice from the sky.
Hard rain after hail loads drains that were already marginal. Describe the path: down from the ceiling, up from the floor, or out of a wall. Those three do not share a repair. A water heater in a closet ranch and a heater in a bungalow basement are different access problems. Mineral and sediment are a separate complaint from a storm. Say if you have no hot water rather than folding it into the roof story.
Lead with backup, burst, no hot water, or a stain you suspect is not a pipe. Name the room. Des Moines storms make ceilings lie about plumbing. Call the number on this page.