Plumbing in Memphis deals with humidity, old pipes, and soft aquifer water that does not scale the way basin water does. The absence of scale is not the absence of trouble. Galvanized lines and cast-iron drains in Midtown bungalows still split and clog. Closet and attic heaters rust in the damp and let go through ceilings. Slabs farther east announce a hidden leak with a warm floor or a meter that turns while every tap is shut. Crawls show drips Nashville might see in a basement. You usually will not have that basement. Find the main on a calm day. A rare freeze still splits bibs that never practiced winter.
Say if you stopped the water, then supply or drain. A failed heater is not a weeping stop under a lavatory. Several fixtures gurgling together point at the building drain or a vent. Water that rose from a low street or the bottoms into a floor drain is not a burst supply, even when the floor is wet either way. Describe the line on the wall. Do not open a ceiling for curiosity after the main is closed.
A cable clears a clog and leaves a broken or root-filled yard line alone. Ask if you are booking a clearing or a repair, and if a camera comes when it returns. High groundwater changes a dig. Heater work should name the fuel, tank or not, where a pan drains, the shutoff, discharge piping, and haul-away. In this damp, the pan and the closet floor matter as much as the tank. Running toilets and humming disposals are small. Say small. Thaw a frozen line with no open flame under a bungalow. After a rare freeze, walk every room once the water is on. The storm debris on the roof is a distraction from a split pipe.
Yard bibs rot the wall behind them. Mention soft siding. Say if you are not on the city sewer. Describe rust from damp, not a mineral story borrowed from the basin.
Say leak, drain, heater, risen water, or freeze, and say if the main will turn. Plumbing in Memphis is heat, damp, old metal, and a cold shock. Call the number on this page.