Roofing in Dallas is a hail trade that also has to survive a short freeze and a long bake. Spring ice bruises architectural shingles, cracks pipe boots, and dents box vents while the tabs still look orderly from the street. Valleys on two-story houses hold the worst of it. A night of ice in the trees then drops limbs onto those same slopes. Heat finishes whatever the storms started by cooking the south face until the mat goes brittle.
Do not judge the roof from the curb. Feel is the point of a hail inspection you can start yourself from a ladder only if you can do it safely, and otherwise from the attic and the gutters. Soft spots in the deck, daylight at a boot, and a handful of fresh granules tell the truth a tidy ridge line hides. Flashing at dormers and sidewalls on older cottages fails quietly after the field looks only speckled.
Metal porch roofs, flue caps, and gutter miters record the hail as dents and spatter even when the shingles are a subtle bruise. Say so. A limb puncture from the brief ice is a hole, not a bruise, and it needs its own photo. Ice sitting in a gutter overnight is not a northern winter of dams. Dallas cold is short. The repair should match that, not a snow-country script copied from somewhere else.
Cover an active leak enough to stop the ceiling from getting worse, and leave the damaged material where it can be seen. Photograph each slope before a cleanup scrapes the granules out of the gutter. Ask how the deck, the flashing, and the attic ventilation will be handled, because a new surface on a soft deck or a choked attic will be back in the heat soon. Mention if the condenser and the gutters took the same storm.
Have the address, about how old the roof is if you know it, and whether you are looking at hail bruises, a limb hole, or a south slope that finally baked through. Name asphalt or metal. Ask for a visit that starts in the attic and the valleys, not with a glance from the driveway. Call the number on this page.