Windows in Dallas take hail first and a short freeze second. A spring storm can chip a pane, crack a sash light, or shock a dual-pane seal so the glass fogs weeks later when the hit looked minor. West walls also bake all summer, which ages seals on its own, but fog that shows up right after a storm is an impact story. Tell those two apart before you ask for a truck full of new units.
Older brick cottages in East Dallas, Oak Cliff, and similar blocks often still have wood brickmold and single glass that sweat on the one hard night. Condensation on the room side of the glass is not the same as water driven through a failed frame. Wipe a spot and watch it. If the stool is wet after hail and wind, look at the sill and the flashing, not only at the crack you can see. A pretty replacement in a rotten sill repeats the leak.
Screens full of holes and a cracked light are the obvious hail marks. The quieter ones are a lock that no longer meets, a balance that dropped, and a frame knocked out of square by a limb. Dual-pane units can look intact and still be done if the seal let go. Ask whether the glass can be replaced in the existing sash or whether the frame itself is twisted. Those are different visits.
When the conversation turns to new units, talk about the rough opening, the sill pan, and how the flashing ties into brick. Forcing a unit into an old brick opening without that sequence is how a hail repair becomes a wall leak on the next sideways rain. Mention west-facing glass if the summer heat through that opening is part of why you are calling. Skip a coastal impact speech. This city is hail and sun, with a brief cold night.
Count the openings that are cracked, fogged, or stuck, and note which wall took the storm. Say if the house is brick cottage or a newer two-story with large upstairs glass. Have the address ready and say whether you need the glass repaired or the whole unit reset in a dry opening. Call the number on this page.